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Privacy Policy

Care Home Payments UK, trading name of Hale Homes Limited, is committed to protecting your personal information. We may require you to provide us with information when you use our website. Please be assured that all information provided to us will be handled according to our strict privacy policy. Hale Homes Limited is registered under the Data Protection Act 1988 with Registration Number: Z306740X

 

What information we may collect

 

  Your name / name of the patient / job title.

 

  Contact information including e-mail address, telephone number.

 

  Demographic information such as postcode, preferences and interests.

 

 Other information relevant to your enquiry or customer surveys.

 

What we do with the information we gather

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

  Internal record keeping.

 

We may use the information to improve our products and services.

 

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

 

 From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Use of Cookies

 

A Cookie is a small file of letters and numbers that are downloaded onto your device when you use our website. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Please note that a cookie does not carry any viruses. For more details read our Cookie Policy

 

The cookies we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works ensuring your experience is more user friendly.

 

Links to other websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.